Privacy Policy
Last Updated: August 23, 2025 | Effective Date: August 1, 2025
1. Introduction
Welcome to Prompt Artist ("we," "our," or "us"). This Privacy Policy explains how ACE Dynamics, Inc., a Wisconsin C corporation, collects, uses, discloses, and protects your information when you use our website and services at promptartist.io (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data with transparency and care.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and profile information when you create an account
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Content: Prompts you create, save, and share using our Service
- Communications: Information you provide when contacting our support team
2.2 Information Collected Automatically
- Usage Data: Features used, generation counts, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Cookies: Session cookies for authentication and preferences
2.3 Third-Party Sign-In
When you sign in using Google OAuth, we receive your basic profile information (name, email, profile picture) as authorized by you through Google's authentication process.
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our Service
- Process transactions and send transaction notifications
- Authenticate users and prevent fraud
- Send service-related emails (welcome emails, password resets, etc.)
- Respond to customer service requests
- Monitor and analyze usage patterns to improve user experience
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (e.g., Stripe for payments, Resend for emails, Neon for database hosting)
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect the rights, property, or safety of ACE Dynamics, Inc., our users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
- With Consent: When you explicitly consent to sharing
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- Encrypted database storage
- Regular security audits and updates
- Limited access to personal information (need-to-know basis)
- Secure authentication with optional two-factor authentication
However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Account information: Retained while your account is active
- Prompts and content: Retained until you delete them or close your account
- Transaction records: Retained for 7 years for tax and accounting purposes
- Marketing communications: Until you unsubscribe
You may request deletion of your account and associated data at any time by contacting support@promptartist.io.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
- Portability: Receive your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request we limit processing of your data
To exercise these rights, please contact us at support@promptartist.io.
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Improve our Service functionality
You can control cookies through your browser settings. Disabling cookies may limit some features of our Service.
9. Third-Party Services
Our Service integrates with the following third-party services:
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in the United States where our servers are located. By using our Service, you consent to such transfer and processing.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising privacy rights
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice via email.
14. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
ACE Dynamics, Inc.
A Wisconsin C Corporation
Email: support@promptartist.io
Website: https://promptartist.io
Your Privacy Matters: We are committed to protecting your privacy and ensuring transparency in our data practices. If you have any concerns about how we handle your information, please don't hesitate to reach out to us.